18

Making Informed Financial Decisions

Back in Business · Strand 4: Being Informed and Making Informed Decisions

9 Learning
Outcomes

Click any learning outcome to expand it, then tap a card to reveal its content

18.1
Examine the factors to be considered with saving, investing, and borrowing
Examine
EXAMINENot listed in the specification action verbs but sits at a similar level to "explain" — study in detail and consider key aspects. A good answer names each factor, explains what it means, and links it to a real impact on a consumer's decision.
AER and APR — the two key rates
AER — Annual Equivalent Rate
AER is used for savings and investments. It shows the true yearly interest rate if money is left untouched, including the effect of compounding (interest on top of interest).

Memory trick: AER = Earn interest (E = Earn)
+
APR — Annual Percentage Rate
APR is used for loans and credit-based products. It shows the true yearly cost of borrowing money, including the interest charged and any extra fees or charges included with credit.

Memory trick: APR = Pay interest (P = Pay)
+
Factors to consider when saving
Inflation
Inflation reduces the real value (purchasing power) of money over time. If the interest earned on savings is lower than the rate of inflation, the money is losing value in real terms.

E.g. A savings account earning 1% AER while inflation is 3% means the consumer's money buys less each year, even though the balance is growing.
+
Interest Rate (AER)
The AER determines how much interest the consumer earns. A higher AER provides better returns, but some high-rate accounts limit access to money (e.g. fixed-term or notice accounts require advance notice to withdraw funds).

E.g. A fixed-term account may offer a higher AER but restrict withdrawals for a set period, which is unsuitable if the consumer needs quick access to funds.
+
Risk and Access
Savings with regulated providers (e.g. banks, credit unions, An Post) are low risk because deposits are protected. Lower risk usually means lower returns. Access to savings also matters — some accounts require notice or lock money away for a period.

E.g. An Post State Savings products are government-backed, safe, and tax-free, making them ideal for risk-averse savers.
+
Factors to consider when investing
Risk and Return
Investment prices can go up or down. Higher-risk investments (e.g. shares, cryptocurrency) offer the potential for higher returns but also carry a greater risk of loss. Consumers should spread risk by investing across different asset types (diversification).

E.g. Investing in a mix of shares, bonds, and property funds reduces the impact if one investment performs poorly.
+
Tax on Investment Returns
Profits from investments may be liable for Capital Gains Tax (CGT) in Ireland. Consumers must factor this into their expected return when comparing investment options.
+
Time Frame
Long-term investments can usually tolerate more risk because there is more time to recover from short-term losses. Short-term goals require safer options to avoid losses when the money is needed.

E.g. Saving for retirement in 30 years allows for more risk than saving for a house deposit needed in two years.
+
Factors to consider when borrowing
Cost of Borrowing (APR)
The APR shows the true cost of a loan, including interest and any extra charges. A higher APR means more money is repaid overall, making borrowing more expensive. Consumers should compare APRs across lenders before committing.

E.g. A personal loan with a 12% APR will cost significantly more over five years than one at 7% APR.
+
Ability to Repay
A consumer should consider their income, regular expenses, and existing loans before borrowing more. If repayments are not affordable, missed payments will damage the consumer's credit rating and ability to borrow in future.

E.g. A young person with unstable income should be cautious about taking on a large mortgage with high monthly repayments.
+
Fixed vs Variable Rates and Loan Terms
Fixed rates stay the same for the loan term — less risky but usually higher. Variable rates can fall but can also rise unexpectedly. Longer loan terms reduce monthly repayments but increase the total interest paid over the lifetime of the loan. Penalties may also apply for early repayment.
+
18.2
Explain risk tolerance from a consumer perspective and investigate the range of risks facing consumers of financial products and how consumers can identify reliable sources of financial information
Explain / Investigate
EXPLAIN / INVESTIGATEExplain means give a detailed account with reasons. Investigate means study in detail. A good answer defines risk tolerance clearly, names each type of risk with a real example, and identifies what makes a source reliable.
Risk Tolerance (definition)
A consumer's willingness to accept the possibility of financial loss in exchange for potential rewards when making a financial decision.

Factors that affect risk tolerance include:
  1. Age — younger people can usually tolerate more risk as they have more time to recover losses.
  2. Personality — some people are naturally more cautious than others.
  3. Income and financial stability — those with stable income and savings can better absorb potential losses.
+
Financial Loss Risk
The value of investments such as shares or cryptocurrency can rise or fall due to changes in market conditions. Consumers may lose some or all of their money if prices fall.

E.g. A drop in share prices during an economic downturn can significantly reduce the value of an investment portfolio.
+
Information Risk
The risk of not fully understanding the terms and conditions of a financial product. Complex financial products can be difficult to compare or understand, leading consumers to make poor decisions.

E.g. A consumer who does not fully read a mortgage contract may not realise there are early repayment penalties.
+
Fraud Risk
The risk of being scammed through phishing emails, fake investment schemes, or identity theft. These scams can lead to direct financial loss or misuse of personal information.

E.g. A consumer may lose savings after responding to a fake message claiming to be from their bank, asking them to "verify" account details.
+
Suitability Risk
The risk that a financial product does not match a consumer's goals, life stage, or financial situation. An unsuitable product can create financial pressure or limit long-term benefits.

E.g. A consumer with an unstable income taking out a large mortgage, or a young adult choosing a very low-risk pension that may reduce potential long-term growth.
+
Identifying Reliable Sources of Information
To make informed financial decisions, consumers should:
  1. Choose government-funded sources — Central Bank of Ireland, CCPC, MABS (Money Advice and Budgeting Service).
  2. Check if the source is regulated or qualified — look for authorisation from the Central Bank.
  3. Be sceptical of sales pitches, guaranteed get-rich-quick schemes, or advice from social media influencers without verified credentials.
+
18.3
Outline the importance of considering switching between financial product providers
Outline
OUTLINEGive the main points; restrict to essential points of information. A good answer names each reason for switching, briefly explains its benefit, and uses a financial example.
Better Rates
Switching to a provider offering a higher AER on savings or a lower APR on loans can significantly improve a consumer's financial position over time. Even a small difference in rate can amount to hundreds or thousands of euro over a mortgage or investment term.

E.g. Switching a mortgage from 4.4% to 3.7% APR reduces monthly repayments and the total amount repaid.
+
Incentives
Many financial providers offer cashback deals, introductory rates, loyalty rewards, or waived fees to attract switching customers. These financial incentives can provide immediate savings on top of any rate improvement.

E.g. A bank may offer €3,000 cashback to a customer switching their mortgage from a rival lender.
+
Better Terms
A new provider may offer more flexible terms — such as fewer restrictions on withdrawals, no early repayment penalties, or better access to a wider range of products. Terms that suited a consumer five years ago may no longer fit their current situation.

E.g. Switching to a savings provider without a notice period allows easier access to funds in an emergency.
+
Convenience
Modern fintech and online banking providers offer 24/7 account access, easier budgeting tools, and a more streamlined switching process than traditional banks. Consumers may switch to improve the ease of managing their finances digitally.

E.g. Switching to a digital bank like Revolut or Trade Republic provides instant notifications, spending breakdowns, and fee-free international transactions.
+
18.4
Explain how technology impacts the provision of financial products and outline the benefits and challenges of fintech
Explain / Outline
EXPLAIN / OUTLINEExplain means give a detailed account. Outline means give the main points. Fintech appeared in both OL papers — know at least two benefits and two challenges with Irish examples.
Benefits of fintech for consumers
Speed and Convenience
Fintech allows consumers to access financial services instantly, 24/7, through an app or online platform. There is no need to visit a branch or wait for office hours. Consumers can open accounts, make payments, and access savings in seconds.

E.g. Digital banks like Trade Republic allow consumers to open a savings account and start earning interest within minutes, entirely through an app.
+
More Choice and Lower Costs
Fintech providers often offer higher interest rates on savings and lower fees than traditional banks because they have lower operating costs. Consumers have access to a much wider range of products across multiple providers simultaneously.

E.g. Trade Republic and Revolut offer competitive interest rates on savings with no monthly maintenance fees, unlike traditional Irish banks.
+
Greater Transparency and Control
Fintech apps provide real-time information on balances, interest earned, spending patterns, and transactions. This helps consumers track their finances, set budgets, and make more informed decisions without relying on paper statements.

E.g. Trade Republic and Revolut apps show consumers a live breakdown of their spending by category, helping them identify areas to cut costs.
+
Challenges of fintech for consumers
Cybersecurity Risks
Digital financial platforms are targets for cyberattacks, data breaches, fake apps, and phishing scams. Consumers who conduct all their financial activity online are at greater risk of having sensitive data stolen or accounts compromised.

E.g. Fraudsters create fake versions of banking apps to trick consumers into entering their login details, gaining access to their accounts.
+
Impulse Financial Decisions
The ease and speed of digital finance can encourage impulse borrowing, spending, or investing. Features like instant loan approval or one-click investing may lead consumers to make decisions they would think more carefully about in a traditional bank setting.

E.g. A consumer can take out a personal loan in minutes through an app without speaking to anyone, which may lead to overborrowing.
+
Digital Exclusion
Not all consumers have reliable internet access, suitable devices, or the digital skills needed to use fintech services confidently. Older adults and those in rural areas may be disadvantaged if traditional financial services disappear in favour of digital-only alternatives.

E.g. Older consumers in rural Ireland who are not comfortable with apps may be left behind if local bank branches close and services move fully online.
+
18.5
Outline how a person's credit rating is established, the factors that can impact on credit rating, and the consequences of a poor credit rating
Outline
OUTLINEGive the main points; restrict to essential points of information. This LO appeared in HL Paper 1. Know how the CCR works, what improves/damages a credit rating, and what the consequences are.
How a Credit Rating is Established
The Central Credit Register (CCR) is a national database managed by the Central Bank of Ireland. It holds records of all credit agreements over €500 (loans, mortgages, credit cards, overdrafts).

When a consumer applies for credit, the lender accesses their CCR report and uses it to assess creditworthiness. The credit rating is based on:
  1. Previous loan and repayment history.
  2. Whether bills and repayments were made on time.
  3. The number of credit applications made.
+
Factors That Improve a Credit Rating
  1. Making repayments on time, every time.
  2. Keeping credit card balances low relative to the credit limit.
  3. Having a varied credit history (e.g. a mix of a credit card and a small loan repaid successfully).
  4. Not applying for too many credit products at once.
+
Factors That Damage a Credit Rating
  1. Missing loan or credit card repayments.
  2. Having high levels of existing debt relative to income.
  3. Applying for many loans or credit cards in a short period.
  4. Defaulting on a loan (failing to repay entirely).
+
Consequences of a Poor Credit Rating
  1. Limits access to credit — lenders may refuse loan or mortgage applications.
  2. Higher interest rates — if credit is approved, lenders charge higher APRs to compensate for the higher risk.
  3. Difficulty renting or buying a home — landlords and mortgage lenders check credit history.
  4. It travels with you — negative events show on your CCR report for up to 5 years, affecting future applications even with a different lender.
+
18.6
Investigate how the financial services industry is regulated and discuss the potential consequences of under-regulation
Investigate / Discuss
INVESTIGATE / DISCUSSInvestigate means study in detail. Discuss means offer a considered and balanced review. No dedicated sample paper question appeared for 18.6, but it could be asked at any level. Know the Central Bank's role and consequences of under-regulation clearly.
How the Financial Services Industry is Regulated
The Central Bank of Ireland is the financial regulator in Ireland. It:
  1. Licenses and supervises banks, insurance firms, and investment providers.
  2. Improves consumer protection — setting rules on how financial products are sold and explained.
  3. Maintains market integrity — preventing fraud, market manipulation, and unfair practices.
  4. Sets rules on capital reserves — ensuring banks have enough funds to cover potential losses.
At EU level, the European Central Bank (ECB) also plays a supervisory role for major banks.
+
Consequences of Under-Regulation
  1. Higher risk for consumers — without supervision, businesses could sell unsuitable, misleading, or harmful financial products with no accountability.
  2. No guarantees for depositors — if a bank fails without regulation, consumers may lose all their savings with no government protection.
  3. Banking sector collapse — inadequate capital requirements could allow banks to over-extend, leading to systemic failure.
    E.g. The 2008 Irish banking crisis was partly caused by inadequate regulation of lending practices, requiring a government bailout and causing lasting economic damage.
+
18.7
Outline a range of financial fraud activities and discuss how consumers can protect themselves
Outline / Discuss
OUTLINE / DISCUSSOutline means give the main points. Discuss means offer a considered and balanced review. OL Paper 1 asked for three ways consumers can protect themselves. Know the fraud types and the matching protection strategies.
Types of financial fraud
Phishing, Smishing and Vishing
Phishing: Fraudulent emails pretending to be from a trusted organisation (e.g. a bank or Revenue) to trick consumers into revealing passwords or clicking malicious links.

Smishing: The same approach but via text message (SMS).

Vishing: Fake phone calls pretending to be from a bank or government agency, pressuring the consumer to transfer money or share account details.
+
Card Skimming and Cloning
Fraudsters attach hidden devices to ATMs or card payment terminals that secretly copy card details when a consumer uses their card. The copied details are then used to make fraudulent transactions or create a cloned card.

E.g. A device fitted to a petrol station card reader can secretly capture card details without the consumer knowing.
+
Investment and Crypto Scams on Social Media
Fraudsters use social media to promote fake investment opportunities, including cryptocurrency schemes, that promise high guaranteed returns. Consumers invest money which is then stolen by the fraudster, who disappears.

E.g. A social media post promising "guaranteed 50% returns in 30 days" through a new cryptocurrency is almost certainly a scam.
+
Fake Online Shops and Payment Requests
Fraudsters create fake websites that appear to sell goods but take payment without delivering anything. Consumers also receive fake invoices or payment requests claiming to be from businesses they deal with.

E.g. A consumer orders electronics from a convincing-looking website, pays in full, and receives nothing as the site was fraudulent.
+
How consumers can protect themselves
Always Verify Requests
Before clicking any link or responding to a message claiming to be from a bank or financial institution, consumers should contact the organisation directly using a verified phone number or website. Banks never ask for full passwords or PINs by email, text, or phone.

E.g. If you receive a text claiming your AIB account is locked, phone AIB directly on their official number rather than clicking the link in the text.
+
Check ATMs and Card Readers
Avoid using ATMs that look damaged or have any unusual attachments. Cover the keypad when entering a PIN. Use contactless payments where possible to reduce card skimming risk. Check bank statements regularly for unfamiliar transactions.
+
Be Sceptical of Too-Good-to-Be-True Offers
Any investment opportunity promising guaranteed high returns with no risk is almost certainly fraudulent. Consumers should check whether financial advisors or investment platforms are authorised and regulated by the Central Bank of Ireland before investing any money.

E.g. Check the Central Bank's register of authorised firms before using any financial service that contacts you unsolicited.
+
18.8
Describe Central Bank Digital Currency and examine the potential impact of digital currency on consumers and businesses
Describe / Examine
DESCRIBE / EXAMINEDescribe means give a detailed account with examples. Examine means study in detail. HL Paper 2 asked for differences between CBDC and crypto, and one impact. Know all three currency types and how they compare.
Three types of digital currency
CBDC — Central Bank Digital Currency
A digital version of cash, issued and backed by a central bank (e.g. the European Central Bank issuing a digital euro). Characteristics:
  1. Stable — its value is maintained like regular currency.
  2. Regulated — fully within the financial system and protected by law.
  3. Controlled by a central authority — the issuing central bank manages supply and value.
E.g. The ECB is actively developing the digital euro as an electronic equivalent to euro banknotes and coins.
+
Stablecoin
A digital currency pegged to a real-world currency or asset (e.g. the US dollar or gold) to reduce volatility. Characteristics:
  1. More stable than cryptocurrency but not as stable as CBDC.
  2. Usually run by private firms, not governments.
  3. Partially regulated but not subject to the same oversight as CBDC.
E.g. USDC is a stablecoin pegged to the US dollar, widely used for cross-border payments.
+
Cryptocurrency
A decentralised digital asset (e.g. Bitcoin, Ethereum). Characteristics:
  1. Decentralised — not issued or controlled by any government or central authority.
  2. Highly volatile — value can rise or fall sharply in very short periods.
  3. Largely unregulated — limited consumer protection if things go wrong.
  4. High risk — not backed by any government or asset.
+
Impact of digital currency on consumers and businesses
Lower or No Transaction Fees Across Borders
Digital currencies can significantly reduce the cost of sending money internationally, removing the high fees charged by banks for foreign transfers. This benefits both consumers sending money abroad and businesses trading internationally.

E.g. An Irish business exporting to the US could accept payment in CBDC and avoid the bank fees and currency conversion costs associated with international wire transfers.
+
Faster Payments and Built-in Record Keeping
Digital currency transactions can be settled instantly, avoiding banking delays. Every transaction is recorded digitally, making it easier for businesses to track income and for consumers to manage spending. This reduces the need for paper records and manual reconciliation.
+
Privacy Concerns and Risk of Exclusion
CBDC transactions are recorded by the central bank, raising privacy concerns compared to cash. Consumers without internet access, suitable devices, or digital skills may be excluded from digital currency systems. Rules and regulations around digital currencies are also still being developed, creating uncertainty for both consumers and businesses.
+
18.9
Appreciate the importance of making informed financial decisions and use this understanding to discuss finance-related stories in the news and media
Appreciate
APPRECIATERecognise the meaning, value, or importance of something. This LO underpins the entire chapter. No dedicated sample paper question appeared for 18.9, but the checklist and news story application are key skills.
Why Informed Financial Decisions Matter
Poor financial decisions can have serious long-term consequences — damaged credit ratings, debt, failed investments, or falling victim to scams. Informed consumers:
  1. Compare options before choosing savings, investment, or loan products.
  2. Understand interest rates, fees, and conditions fully.
  3. Match financial choices to their goals, income, and risk tolerance.
  4. Use trusted sources (Central Bank, CCPC, MABS) for research.
  5. Stay alert to fraud and never share personal or banking information without verifying the source.
+
Applying Learning to Finance News Stories
Finance-related stories in the news can be examined using knowledge from this chapter:
  1. A story about rising interest rates — links to 18.1 (impact on mortgage repayments; fixed vs variable rates).
  2. A story about a fintech company collapse — links to 18.6 (consequences of under-regulation).
  3. A story about a phishing scam targeting Irish bank customers — links to 18.7 (fraud types and consumer protection).
  4. A story about the digital euro — links to 18.8 (CBDC, impact on consumers and businesses).
  5. A story about a social media crypto investment scam — links to 18.2 (fraud risk) and 18.7 (crypto scams).
+
Click an LO to see its mind map. One at a time.
📌 18.1 Saving, Investing and Borrowing — Examine
Financial
Decisions
Saving
Inflation — rate must beat inflation to protect real value (AER > inflation rate)
Interest rate (AER) — higher = better return, but may limit access
Risk and access — regulated providers (banks, credit unions, An Post) are safest
Investing
Risk and return — prices can go up or down; spread risk through diversification
Tax — profits subject to Capital Gains Tax (CGT)
Time frame — long-term can tolerate more risk; short-term needs safer options
Borrowing
Cost of borrowing (APR) — higher APR = more repaid overall; compare lenders
Ability to repay — consider income, expenses, and existing loans; missed payments damage credit rating
Fixed vs variable rates — fixed = more stable; variable = can rise; longer terms = more total interest
📌 18.2 Risk Tolerance and Financial Risks — Explain / Investigate
Risk
Tolerance
Definition
Willingness to accept potential financial loss in exchange for potential rewards
Affected by: age, personality, income stability
Range of Risks
Financial loss — shares/crypto can fall in value
Information risk — not understanding T&Cs; poor decisions due to complexity
Fraud risk — phishing, fake investments, identity theft
Suitability risk — product doesn't match goals, life stage, or financial situation
Reliable Sources
Government/funded bodies — Central Bank, CCPC, MABS
Check if source is regulated or qualified by the Central Bank
Be sceptical of guaranteed get-rich-quick schemes or social media advice
📌 18.3 Switching Financial Product Providers — Outline
Switching
Providers
Better Rates
Higher AER on savings or lower APR on loans saves money long-term
E.g. switching mortgage from 4.4% to 3.7% APR reduces monthly repayments
Incentives
Cashback, introductory rates, loyalty rewards, or waived fees
E.g. €3,000 cashback offered by a bank to attract mortgage switchers
Better Terms
Fewer restrictions on withdrawals, no early repayment penalties, more flexible products
Convenience
24/7 digital access, budgeting tools, easier management of finances
E.g. Revolut or Trade Republic: instant notifications, no branch required
📌 18.4 Fintech — Benefits and Challenges — Explain / Outline
Fintech
Benefits
Speed and convenience — 24/7 instant access; open accounts in minutes
More choice and lower costs — better rates, lower fees due to lower operating costs
Greater transparency — real-time spending breakdowns, live balance info
E.g. Trade Republic: competitive savings rates, all managed in-app
Challenges
Cybersecurity risks — data breaches, fake apps, phishing
Impulse financial decisions — instant loan approval encourages overborrowing
Digital exclusion — older or rural consumers without internet access are disadvantaged
📌 18.5 Credit Rating — Outline
Credit
Rating
How Established
Central Credit Register (CCR) — managed by Central Bank; records all credit agreements >€500
Lender assesses: previous repayment history, missed bills, number of credit applications
Improves Rating
Repaying on time, keeping balances low, varied credit history, few applications
Damages Rating
Missing payments, high debt levels, too many applications, defaulting on loans
Consequences of Poor Rating
Limits access to credit; higher interest rates charged; difficulty renting or buying a home
Travels with you — shows on CCR for up to 5 years; affects all future lenders
📌 18.6 Financial Services Regulation — Investigate / Discuss
Regulation
How Regulated
Central Bank of Ireland — licenses and supervises banks, protects consumers, maintains market integrity
Sets capital reserve requirements — ensures banks can absorb losses
ECB — EU-level supervision of major banks
Consequences of Under-Regulation
Higher risk for consumers — unsuitable or harmful products sold with no accountability
No guarantees — consumers could lose savings if banks fail without protection
Banking sector collapse — over-extension without capital rules leads to systemic failure
E.g. 2008 Irish banking crisis — inadequate regulation of lending required a government bailout
📌 18.7 Financial Fraud and Consumer Protection — Outline / Discuss
Fraud
Types
Fraud Types
Phishing — fake emails from banks/Revenue; Smishing — same by text; Vishing — fake phone calls
Card skimming/cloning — hidden devices on ATMs or payment terminals copy card details
Investment and crypto scams — fake schemes on social media promising guaranteed high returns
Fake online shops — take payment but deliver nothing; fake invoices or payment requests
Consumer Protection
Always verify requests — contact banks directly; never share passwords, PINs, or codes
Check ATMs for tampering; cover keypad; check statements regularly
Be sceptical of guaranteed returns — check Central Bank register before investing
📌 18.8 Digital Currency — Describe / Examine
Digital
Currency
CBDC
Issued by a central bank (e.g. ECB digital euro); stable value like cash
Fully regulated and controlled; highest level of consumer protection
Stablecoin
Pegged to real-world asset (e.g. USD, gold); reduces volatility
Run by private firms; partially regulated
Cryptocurrency
Decentralised (e.g. Bitcoin) — no government or central bank control
Highly volatile; largely unregulated; limited consumer protection
Impact
Lower/no fees across borders; faster payments; built-in record keeping
Privacy concerns (CBDC is traceable); digital exclusion risk; rules still evolving
📌 18.9 Informed Financial Decisions — Appreciate
Informed
Finance
Smart Checklist
Compare options — never take the first offer for savings, loans, or investments
Understand terms fully — read the fine print; check all fees and charges
Match to goals and risk tolerance — don't choose risky products that don't suit your life stage
Use trusted sources — Central Bank, CCPC, MABS; not social media influencers
Stay alert to fraud and review products regularly (especially mortgages and pensions)
Applying to News Stories
Rising interest rates → 18.1 (impact on mortgage repayments, fixed vs variable)
Fintech firm collapse → 18.6 (consequences of under-regulation)
Phishing campaign targeting bank customers → 18.7 (fraud types and protection)
Digital euro announcement → 18.8 (CBDC, impact on consumers and businesses)
Tap the card to flip it. ✓ if you know it, ✗ to see it again.
Choose an LO or quiz all nine at once.
Chapter 18 appeared across all four sample papers. 18.1 (factors before borrowing — HL Paper 2; savings account choice and AER — OL Paper 1; factors apart from interest rates — OL Paper 1). 18.4 (Trade Republic advantages — OL Paper 1; fintech benefit and challenge — OL Paper 2). 18.5 (three factors affecting credit rating — HL Paper 1). 18.7 (three ways to protect against fraud — OL Paper 1). 18.8 (CBDC vs crypto differences and impact — HL Paper 2). LOs 18.2, 18.3, 18.6, and 18.9 had no dedicated question but underpin the broader chapter.
18.1Explain three factors a consumer should consider before borrowing moneyHL Paper 2 · Q2(c)
Question
Value of personal loans drawn down in 2023 surges to over €2bn.

Explain three factors a consumer should consider before borrowing money.
Suggested solution
The following is a suggested approach based on the specification verb and scenario. Offered as a study aid, not a definitive answer.
Cost of borrowing (APR): The APR shows the true cost of a loan, including interest and any extra charges. A higher APR means more money is repaid overall. Consumers should compare APRs across lenders to find the cheapest option before committing, as even a small difference in rate can amount to hundreds of euro over the life of the loan.
Ability to repay: A consumer should carefully consider their current income, regular monthly expenses, and any existing loans before taking on additional borrowing. If repayments are not affordable, missed payments will damage the consumer's credit rating and limit their ability to access credit in the future.
Loan terms and conditions: The length of the loan and any early repayment penalties affect how flexible and affordable the loan is. Longer loan terms reduce monthly repayments but increase the total interest paid over the lifetime of the loan. Fixed rates offer predictability while variable rates carry the risk of rising repayments if interest rates increase.
18.1Choose between two savings options; outline two factors apart from interest rates to consider when savingOL Paper 1 · Q4(a)&(b)
Question
(a) Claire is planning to set up a savings account. She is considering two options:
• Option A: An Post State Savings — 2.0% AER (fixed for 3 years, no access during term)
• Option B: Bank savings account — 1.5% AER (instant access)

(i) Which option would you recommend? (ii) Give one reason for your answer. (iii) What does AER stand for?

(b) Outline two factors, apart from interest rates, that a person should consider when deciding where to save their money.
Suggested solution
The following is a suggested approach based on the specification verb and scenario. Offered as a study aid, not a definitive answer.
(a)(i) and (ii): Option A (An Post) offers a higher AER of 2.0% compared to 1.5%, meaning Claire will earn more interest over the three-year period. However, if Claire needs access to her money during that time, Option B is more suitable as it offers instant access. The better choice depends on whether she needs the funds within three years. Both answers can be justified with a clear reason.
(a)(iii): AER stands for Annual Equivalent Rate. It is the rate used for savings and shows the true yearly interest earned, including the effect of compounding.
(b) Factor 1 — Inflation: If the interest rate on a savings account is lower than the rate of inflation, the real value of the money saved is actually falling over time. A consumer should choose a savings account whose AER is at least equal to, and ideally higher than, the current rate of inflation to protect the purchasing power of their savings.
(b) Factor 2 — Access to funds: Some savings accounts with higher interest rates restrict access to money for a set period (e.g. fixed-term or notice accounts). A consumer should consider whether they may need their savings in an emergency and choose an account that matches their access needs, even if it means accepting a slightly lower rate.
18.4Explain two advantages for consumers of setting up an account with a digital bank such as Trade RepublicOL Paper 1 · Q4(c)
Question
Explain two advantages for consumers of setting up an account with a digital bank such as Trade Republic.
Suggested solution
The following is a suggested approach based on the specification verb and scenario. Offered as a study aid, not a definitive answer.
Convenience and ease of access: Digital banks such as Trade Republic operate entirely online, allowing consumers to open and manage accounts through a smartphone app. This makes banking quicker and more convenient, as consumers can access their money, savings, or investments at any time without having to visit a branch or wait for opening hours.
Competitive interest rates and lower costs: Digital banks often offer higher AERs on savings and lower fees than traditional banks, because they have significantly lower operating costs without physical branches. This allows consumers to earn better returns on their savings and reduce banking charges, making digital banks an attractive option for cost-conscious consumers.
18.4Outline one benefit and one challenge of fintech for consumersOL Paper 2 · Q2(b)
Question
78% of consumers manage money or payments using mobile devices.

Fintech is the use of technology to deliver financial services and products to consumers. Outline one benefit and one challenge of fintech for consumers.
Suggested solution
The following is a suggested approach based on the specification verb and scenario. Offered as a study aid, not a definitive answer.
Benefit — Speed and convenience: Fintech allows consumers to manage their money, make payments, and access financial products instantly through a smartphone app, 24 hours a day. There is no need to visit a branch or wait for office hours, making financial management significantly faster and more accessible for the majority of consumers who now use mobile devices for banking.
Challenge — Cybersecurity risks: Digital financial platforms are targets for cyberattacks, phishing scams, data breaches, and fake apps. Consumers who conduct all their banking online face a greater risk of having their personal data stolen or their accounts compromised. Without sufficient awareness of these risks, consumers may fall victim to fraud that they may not detect until significant damage has been done.
18.5Outline three factors that can affect a person's credit ratingHL Paper 1 · Q3(c)
Question
Strong demand for cars helped drive the personal loans market during the first three months of 2024.

Outline three factors that can affect a person's credit rating.
Suggested solution
The following is a suggested approach based on the specification verb and scenario. Offered as a study aid, not a definitive answer.
Missing repayments: Failing to make loan, mortgage, or credit card repayments on time is one of the most damaging things a consumer can do to their credit rating. Each missed payment is recorded on the Central Credit Register (CCR) and remains visible to future lenders for up to five years, making it harder to access credit at affordable rates.
High levels of existing debt: Having a high level of debt relative to income signals to lenders that a consumer may already be under financial pressure. This can reduce a consumer's credit rating even if they have been making repayments on time, as it raises concerns about their capacity to take on further borrowing.
Applying for multiple loans in a short period: Each credit application triggers a search on the CCR. A high number of applications in a short time can suggest financial difficulty and can negatively affect a consumer's credit rating, as it may imply they are struggling to manage their finances or are being rejected by multiple lenders.
18.7Explain three ways consumers can protect themselves against fraudOL Paper 1 · Q2(e)(i)
Question
Explain three ways consumers can protect themselves against fraud.
Suggested solution
The following is a suggested approach based on the specification verb and scenario. Offered as a study aid, not a definitive answer.
Always verify requests and never share passwords or PINs: Banks and government agencies will never ask for full passwords, PINs, or one-time passcodes by email, text, or phone. Consumers should always contact the organisation directly using a verified number or website if they receive a suspicious message, rather than responding to or clicking anything in the original communication.
Check ATMs and card machines for signs of tampering: Consumers should inspect ATMs before use for any unusual attachments or loose parts, which may indicate a skimming device has been fitted. They should always cover the keypad when entering their PIN and prefer contactless payments where possible. Checking bank statements regularly helps identify any unauthorised transactions quickly.
Be sceptical of guaranteed returns or unsolicited investment offers: Any investment promising guaranteed high returns with no risk is almost certainly fraudulent. Before investing any money, consumers should check that the firm or advisor is authorised and regulated by the Central Bank of Ireland. Social media investment posts and crypto schemes that appeared trending should be treated with particular caution.
18.8Describe two differences between CBDC and crypto; explain one impact of digital currencyHL Paper 2 · Q3(c)
Question
(i) Describe two differences between Central Bank Digital Currency (CBDC) and crypto assets.
(ii) Explain one potential impact of digital currency on consumers and businesses.
Suggested solution
The following is a suggested approach based on the specification verb and scenario. Offered as a study aid, not a definitive answer.
(i) Difference 1 — Control: CBDC is issued and controlled by a central bank, such as the European Central Bank. Cryptocurrency is decentralised and not issued or controlled by any government or central authority. This means CBDC has a recognised issuer that is accountable to the public, while crypto operates without any such oversight.
(i) Difference 2 — Stability: CBDC is designed to maintain a stable value, similar to physical cash, because it is backed by the central bank. Cryptocurrency is highly volatile and its value can rise or fall sharply within hours. This makes CBDC a more reliable medium of exchange for everyday transactions, while crypto is more often used for speculation.
(ii) Impact — Lower or no transaction fees across borders: Digital currencies such as CBDC can significantly reduce or eliminate the fees associated with sending money internationally, which are currently high when processed through traditional banks. For consumers, this makes sending money abroad much cheaper. For businesses trading internationally, it reduces the cost of cross-border payments and can speed up settlement times, improving cash flow.
📌 LO 18.1 — Know the difference between AER and APR and always use them correctly
AER is for savings and investments (Earn). APR is for loans and credit (Pay). This distinction was directly tested in OL Paper 1 (what does AER stand for). For the borrowing question in HL Paper 2, the three factors are: cost of borrowing (APR), ability to repay, and loan terms and conditions. For savings, the key factors beyond interest rate are inflation and access. A savings rate must beat inflation to protect real value — this is one of the most tested distinctions in the chapter.
📌 LO 18.5 — Credit rating travels with you across all lenders
The most important fact about credit ratings that catches students out: a poor credit record follows you to every lender, not just the one you borrowed from. The Central Credit Register (CCR) is a single national database that all regulated lenders access. Negative events stay on record for up to five years. HL Paper 1 asked for three factors that affect a credit rating — the strongest three are: missing repayments, high levels of existing debt, and applying for too many loans in a short period. Know one real-life consequence for each: limits access to credit; higher interest rates offered; difficulty renting or buying a home.
📌 LO 18.8 — Know all three digital currency types and how they compare
HL Paper 2 asked for two differences between CBDC and crypto. The three comparison headings from the textbook are: control (CBDC = central bank; crypto = decentralised), regulation (CBDC = fully regulated; crypto = largely unregulated), and stability (CBDC = stable like cash; crypto = highly volatile). A stablecoin sits between the two — pegged to a real asset like the US dollar but run by private firms. Know these distinctions cold. For the impact question, the strongest answers link lower transaction fees across borders to both consumers (cheaper international transfers) and businesses (reduced cross-border payment costs).
📌 LO 18.4 — Fintech: two benefits and two challenges, always with examples
Fintech appeared in both OL papers. OL Paper 1 asked for two advantages of Trade Republic specifically — the strongest answers are: convenience/24-7 access, and competitive rates/lower costs. OL Paper 2 asked for one benefit and one challenge. The challenge most likely to lose marks is being too vague: "cybersecurity risks" alone is not enough. Explain that digital platforms are targets for phishing, fake apps, and data breaches, and explain the consequence for the consumer (financial loss, stolen data). Digital exclusion is a strong alternative challenge, especially when the question refers to older or rural consumers.
📌 LO 18.7 — Know the fraud types by name and the protection strategies that match them
OL Paper 1 asked for three ways consumers can protect themselves against fraud. The textbook gives five fraud types: phishing (email), smishing (text), vishing (phone call), card skimming/cloning (ATM), and investment/crypto scams on social media. Match each to its protection strategy: verify requests directly, never share passwords/PINs, check ATMs before use, be sceptical of guaranteed returns, check the Central Bank's register before investing. Answers that name a specific fraud type and then link the protection to it earn more marks than generic "be careful online" responses.
📌 LO 18.2 — Risk tolerance is defined by willingness, not ability
Risk tolerance is a consumer's willingness to accept potential financial loss in exchange for potential rewards. It is not the same as ability to absorb losses. Three factors affect it: age (younger = can tolerate more risk as there is more time to recover), personality, and income stability. The four risks facing consumers of financial products are: financial loss (prices fall), information risk (not understanding T&Cs), fraud risk (scams), and suitability risk (product does not match goals or life stage). LOs 18.2 and 18.3 had no dedicated sample paper questions, making them candidates for future papers.

Related Content

Scroll to Top